Responsible Gaming
Our Commitment to Responsible Gaming
At Rocket Casino, we are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they believe their gambling has become problematic.
Age Verification
Rocket Casino is only available to players who are 18 years of age or older, or the legal age for gambling in your jurisdiction in Australia, whichever is greater. We take age verification seriously and reserve the right to request proof of age at any time. By accessing our platform, you confirm that you meet the legal age requirements.
Warning Signs of Problem Gambling
If you experience any of the following warning signs, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food, utilities)
- Hiding your gambling activities or lying to family and friends about your gambling habits
- Feeling unable to control the amount of time or money you spend gambling
- Experiencing anxiety, irritability, or mood swings related to gambling
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling activities
- Experiencing financial difficulties as a result of gambling
- Feeling compelled to gamble to escape stress, anxiety, or depression
- Failed attempts to reduce or stop gambling
Self-Help Tools & Responsible Gaming Features
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive regular reminders about the time and money you have spent during your gaming session
- Self-Exclusion: Voluntarily exclude yourself from playing for a period of time ranging from 24 hours to several years
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online — Free counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
United Kingdom
- GamCare — Free gambling counselling and support
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Website: www.bzga.de
Take Action Today
If you believe you have a gambling problem or are concerned about your gambling habits, please seek help immediately. There is no shame in reaching out for support. Trained counsellors at the organizations listed above are available to assist you confidentially and at no cost.
Remember: gambling should be fun and entertaining. If it stops being enjoyable or is causing you harm, it's time to get help.